Skip to content
Projects
Groups
Snippets
Help
Loading...
Help
Submit feedback
Contribute to GitLab
Sign in / Register
Toggle navigation
I
intranet-sla-management
Project
Project
Details
Activity
Releases
Cycle Analytics
Repository
Repository
Files
Commits
Branches
Tags
Contributors
Graph
Compare
Charts
Issues
0
Issues
0
List
Board
Labels
Milestones
Merge Requests
0
Merge Requests
0
CI / CD
CI / CD
Pipelines
Jobs
Schedules
Charts
Wiki
Wiki
Snippets
Snippets
Members
Members
Collapse sidebar
Close sidebar
Activity
Graph
Charts
Create a new issue
Jobs
Commits
Issue Boards
Open sidebar
project-open
intranet-sla-management
Commits
d6e46880
Commit
d6e46880
authored
Sep 21, 2021
by
Frank Bergmann
Browse files
Options
Browse Files
Download
Email Patches
Plain Diff
- Fixed issue with empty expression
parent
247c0c44
Changes
1
Show whitespace changes
Inline
Side-by-side
Showing
1 changed file
with
4 additions
and
4 deletions
+4
-4
sla-resolution-time.tcl
www/reports/sla-resolution-time.tcl
+4
-4
No files found.
www/reports/sla-resolution-time.tcl
View file @
d6e46880
...
@@ -198,8 +198,8 @@ set ticket_header {
...
@@ -198,8 +198,8 @@ set ticket_header {
set
counters
[
list
]
set
counters
[
list
]
# Counters for resolution time per SLA and total
# Counters for resolution time per SLA and total
lappend
counters
[
list
pretty_name
"Solution Time SLA Sum"
var ticket_resolution_time_sla_sum reset
"
\$
sla_id"
expr
"
\$
ticket_resolution_time+0"
]
lappend
counters
[
list
pretty_name
"Solution Time SLA Sum"
var ticket_resolution_time_sla_sum reset
"
\$
sla_id
+0
"
expr
"
\$
ticket_resolution_time+0"
]
lappend
counters
[
list
pretty_name
"Solution Time SLA Count"
var ticket_resolution_time_sla_count reset
"
\$
sla_id"
expr
"1"
]
lappend
counters
[
list
pretty_name
"Solution Time SLA Count"
var ticket_resolution_time_sla_count reset
"
\$
sla_id
+0
"
expr
"1"
]
lappend
counters
[
list
pretty_name
"Solution Time Total Sum"
var ticket_resolution_time_total_sum reset 0 expr
"
\$
ticket_resolution_time+0"
]
lappend
counters
[
list
pretty_name
"Solution Time Total Sum"
var ticket_resolution_time_total_sum reset 0 expr
"
\$
ticket_resolution_time+0"
]
lappend
counters
[
list
pretty_name
"Solution Time Total Count"
var ticket_resolution_time_total_count reset 0 expr
"1"
]
lappend
counters
[
list
pretty_name
"Solution Time Total Count"
var ticket_resolution_time_total_count reset 0 expr
"1"
]
...
@@ -322,8 +322,8 @@ db_foreach groups $group_sql {
...
@@ -322,8 +322,8 @@ db_foreach groups $group_sql {
lappend footer0
"
\#
align=right
\[
lc_numeric
\[
expr round(100.0 *
\$
${var_name}
_total_sum /
\$
${var_name}
_total_count
\)
/ 100.0
\]
{}
$locale
\]
"
lappend footer0
"
\#
align=right
\[
lc_numeric
\[
expr round(100.0 *
\$
${var_name}
_total_sum /
\$
${var_name}
_total_count
\)
/ 100.0
\]
{}
$locale
\]
"
# Por SLA
# Por SLA
lappend counters
[
list
pretty_name
"
$group
_name SLA Sum"
var
"
${var_name}
_sla_sum"
reset
"
\$
sla_id"
expr
"
\$
$var
_name+0"
]
lappend counters
[
list
pretty_name
"
$group
_name SLA Sum"
var
"
${var_name}
_sla_sum"
reset
"
\$
sla_id
+0
"
expr
"
\$
$var
_name+0"
]
lappend counters
[
list
pretty_name
"
$group
_name SLA Count"
var
"
${var_name}
_sla_count"
reset
"
\$
sla_id"
expr
"1"
]
lappend counters
[
list
pretty_name
"
$group
_name SLA Count"
var
"
${var_name}
_sla_count"
reset
"
\$
sla_id
+0
"
expr
"1"
]
lappend sla_footer
"
\#
align=right
\[
lc_numeric
\[
expr round(100.0 *
\$
${var_name}
_sla_sum /
\$
${var_name}
_sla_count
\)
/ 100.0
\]
{}
$locale
\]
"
lappend sla_footer
"
\#
align=right
\[
lc_numeric
\[
expr round(100.0 *
\$
${var_name}
_sla_sum /
\$
${var_name}
_sla_count
\)
/ 100.0
\]
{}
$locale
\]
"
}
}
...
...
Write
Preview
Markdown
is supported
0%
Try again
or
attach a new file
Attach a file
Cancel
You are about to add
0
people
to the discussion. Proceed with caution.
Finish editing this message first!
Cancel
Please
register
or
sign in
to comment