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project-open
intranet-helpdesk
Commits
0e28954e
Commit
0e28954e
authored
Aug 28, 2021
by
Frank Bergmann
Browse files
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Email Patches
Plain Diff
- Upgrade scripts to keep message_id with im_forum_tickets
parent
cdcf65d6
Changes
5
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5 changed files
with
204 additions
and
4 deletions
+204
-4
intranet-helpdesk-create.sql
sql/postgresql/intranet-helpdesk-create.sql
+5
-1
upgrade-5.0.0.0.0-5.0.0.0.1.sql
sql/postgresql/upgrade/upgrade-5.0.0.0.0-5.0.0.0.1.sql
+119
-0
upgrade-5.0.1.0.0-5.0.1.0.1.sql
sql/postgresql/upgrade/upgrade-5.0.1.0.0-5.0.1.0.1.sql
+61
-0
upgrade-5.0.2.4.0-5.0.2.4.1.sql
sql/postgresql/upgrade/upgrade-5.0.2.4.0-5.0.2.4.1.sql
+10
-0
upgrade-5.0.4.0.2-5.1.0.0.0.sql
sql/postgresql/upgrade/upgrade-5.0.4.0.2-5.1.0.0.0.sql
+9
-3
No files found.
sql/postgresql/intranet-helpdesk-create.sql
View file @
0e28954e
...
...
@@ -1684,10 +1684,14 @@ SELECT im_dynfield_attribute_new ('im_ticket', 'ticket_customer_contact_id', 'Cu
SELECT
im_dynfield_attribute_new
(
'im_ticket'
,
'ticket_dept_id'
,
'Department'
,
'cost_centers'
,
'integer'
,
'f'
);
-- New ticket_container_email_selector
!!!
-- New ticket_container_email_selector
SELECT
im_dynfield_attribute_new
(
'im_project'
,
'ticket_container_email_selector'
,
'Email Selector RegExp'
,
'textarea_small'
,
'string'
,
'f'
);
alter
table
im_projects
add
column
ticket_container_email_selector
text
;
-- New field in forum topics for MIME Message-ID of creating email
alter
table
im_forum_topics
add
column
mime_message_id
text
;
-----------------------------------------------------------
-- Unused fields
...
...
sql/postgresql/upgrade/upgrade-5.0.0.0.0-5.0.0.0.1.sql
0 → 100644
View file @
0e28954e
-- upgrade-5.0.0.0.0-5.0.0.0.1.sql
SELECT
acs_log__debug
(
'/packages/intranet-helpdesk/sql/postgresql/upgrade/upgrade-5.0.0.0.0-5.0.0.0.1.sql'
,
''
);
update
im_dynfield_widgets
set
parameters
=
'
SELECT im_dynfield_widget__new (
null,
''
im_dynfield_widget
''
, now(), 0,
''
0.0.0.0
''
, null,
''
customer_contact_select_ajax
''
,
''
Customer Contact Select AJAX
''
,
''
Customer Contact Select AJAX
''
,
10007,
''
integer
''
,
''
generic_sql
''
,
''
integer
''
,
''
{custom {sql {
select u.user_id,
im_name_from_user_id(u.user_id) as name
from users u
where u.user_id not in (
-- Exclude deleted or disabled users
select m.member_id
from group_member_map m,
membership_rels mr
where m.group_id = acs__magic_object_id(
''''
registered_users
''''
) and
m.rel_id = mr.rel_id and
m.container_id = m.group_id and
mr.member_state !=
''''
approved
''''
)
order by name
}}
after_html {
<script type="text/javascript">
function customerContactSelectOnChange() {
var xmlHttp1;
try { xmlHttp1=new XMLHttpRequest(); // Firefox, Opera 8.0+, Safari
} catch (e) {
try { xmlHttp1=new ActiveXObject("Msxml2.XMLHTTP"); // Internet Explorer
} catch (e) {
try { xmlHttp1=new ActiveXObject("Microsoft.XMLHTTP");
} catch (e) {
alert("Your browser does not support AJAX!");
return false;
}
}
}
xmlHttp1.onreadystatechange = function() {
if(xmlHttp1.readyState==4) {
var divElement = document.getElementById(
''''
customer_contact_div
''''
);
divElement.innerHTML = this.responseText;
}
}
var customer_id = document.helpdesk_ticket.ticket_customer_contact_id.value;
// Check, if customer_id is null, otherwise all conf_object_items are returned in portlet
if (!customer_id) { return false; } ;
xmlHttp1.open("GET","/intranet/components/ajax-component-value?plugin_name=Customer%20Info&package_key=intranet-helpdesk&ticket_customer_contact_id=" + customer_id,true);
xmlHttp1.send(null);
}
window.onload = function() {
var dropdown = document.helpdesk_ticket.ticket_customer_contact_id;
dropdown.onchange = customerContactSelectOnChange;
var divElement = document.getElementById(
''''
customer_contact_div
''''
);
if (divElement != null){
var div = document.helpdesk_ticket.ticket_customer_contact_id;
div.onchange = customerContactSelectOnChange;
if (div.value != null) { customerContactSelectOnChange() }
}
}
</script>
}
}
''
);
'
where
widget_name
=
'customer_contact_select_ajax'
;
-----------------------------------------------------------
-- Fix "Summary" tab
--
update
im_menus
set
url
=
'/intranet-helpdesk/index'
where
label
=
'helpdesk_summary'
;
-----------------------------------------------------------
-- "Dashboard" Tab below "Tickets"
--
SELECT
im_menu__new
(
null
,
-- p_menu_id
'im_menu'
,
-- object_type
now
(),
-- creation_date
null
,
-- creation_user
null
,
-- creation_ip
null
,
-- context_id
'intranet-helpdesk'
,
-- package_name
'helpdesk_dashboard'
,
-- label
'Dashboard'
,
-- name
'/intranet-helpdesk/dashboard'
,
-- url
20
,
-- sort_order
(
select
menu_id
from
im_menus
where
label
=
'helpdesk'
),
null
-- p_visible_tcl
);
SELECT
acs_permission__grant_permission
(
(
select
menu_id
from
im_menus
where
label
=
'helpdesk_dashboard'
),
(
select
group_id
from
groups
where
group_name
=
'Employees'
),
'read'
);
-----------------------------------------------------------
-- Move portlets from Home to Helpdesk Dashboard page
--
update
im_component_plugins
set
page_url
=
'/intranet-helpdesk/dashboard'
where
page_url
=
'/intranet/index'
and
package_name
=
'intranet-helpdesk'
and
plugin_name
<>
'Home Ticket Component'
;
sql/postgresql/upgrade/upgrade-5.0.1.0.0-5.0.1.0.1.sql
0 → 100644
View file @
0e28954e
-- upgrade-5.0.1.0.0-5.0.1.0.1.sql
SELECT
acs_log__debug
(
'/packages/intranet-helpdesk/sql/postgresql/upgrade/upgrade-5.0.1.0.0-5.0.1.0.1.sql'
,
''
);
update
im_categories
set
category
=
'Ticket Container'
where
category_id
=
2502
;
SELECT
im_menu__new
(
null
,
'im_menu'
,
now
(),
null
,
null
,
null
,
'intranet-core'
,
-- package_name
'helpdesk_admin'
,
-- label
'Helpdesk Admin'
,
-- name
'/intranet/admin/object-type-admin?object_type=im_ticket'
,
900
,
-- sort_order
(
select
menu_id
from
im_menus
where
label
=
'helpdesk'
),
null
);
create
or
replace
function
inline_1
()
returns
integer
as
$
body
$
declare
v_menu
integer
;
v_ticket_menu
integer
;
v_employees
integer
;
begin
select
group_id
into
v_employees
from
groups
where
group_name
=
'Employees'
;
select
menu_id
into
v_ticket_menu
from
im_menus
where
label
=
'helpdesk'
;
v_menu
:
=
im_menu__new
(
null
,
-- p_menu_id
'im_menu'
,
-- object_type
now
(),
-- creation_date
null
,
-- creation_user
null
,
-- creation_ip
null
,
-- context_id
'intranet-core'
,
-- package_name
'ticket_add'
,
-- label
'New Ticket'
,
-- name
'/intranet-helpdesk/new'
,
-- url
10
,
-- sort_order
v_ticket_menu
,
-- parent_menu_id
'[im_permission $user_id "add_tickets"]'
-- p_visible_tcl
);
PERFORM
acs_permission__grant_permission
(
v_menu
,
v_employees
,
'read'
);
return
0
;
end
;
$
body
$
language
'plpgsql'
;
select
inline_1
();
drop
function
inline_1
();
update
im_menus
set
url
=
'/intranet-helpdesk/new'
where
url
=
'/intranet/tickets/new'
;
sql/postgresql/upgrade/upgrade-5.0.2.4.0-5.0.2.4.1.sql
0 → 100644
View file @
0e28954e
-- upgrade-5.0.2.4.0-5.0.2.4.1.sql
SELECT
acs_log__debug
(
'/packages/intranet-helpdesk/sql/postgresql/upgrade/upgrade-5.0.2.4.0-5.0.2.4.1.sql'
,
''
);
SELECT
im_category_new
(
30008
,
'Accepted'
,
'Intranet Ticket Status'
);
SELECT
im_category_hierarchy_new
(
30008
,
30000
);
SELECT
im_category_new
(
30515
,
'Set status: Accepted'
,
'Intranet Ticket Action'
);
update
im_categories
set
aux_string1
=
'/intranet-helpdesk/action-accepted'
where
category_id
=
30515
;
sql/postgresql/upgrade/upgrade-5.0.4.0.2-5.1.0.0.0.sql
View file @
0e28954e
...
...
@@ -16,9 +16,15 @@ DECLARE
BEGIN
-- Check if colum exists in the database
select
count
(
*
)
into
v_count
from
user_tab_columns
where
lower
(
table_name
)
=
'im_projects'
and
lower
(
column_name
)
=
'ticket_container_email_selector'
;
IF
v_count
>
0
THEN
return
1
;
alter
table
im_projects
add
column
ticket_container_email_selector
text
;
IF
v_count
=
0
THEN
alter
table
im_projects
add
column
ticket_container_email_selector
text
;
END
IF
;
-- New field in forum topics for MIME Message-ID of creating email
select
count
(
*
)
into
v_count
from
user_tab_columns
where
lower
(
table_name
)
=
'im_forum_topics'
and
lower
(
column_name
)
=
'mime_message_id'
;
IF
v_count
=
0
THEN
alter
table
im_forum_topics
add
column
mime_message_id
text
;
END
IF
;
return
0
;
END
;
$
body
$
language
'plpgsql'
;
...
...
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