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intranet-helpdesk
Commit 1fbaf8e5 authored by Frank Bergmann's avatar Frank Bergmann
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- Fixed issue appearing if t.ticket_creation_date is null

parent 1e1f0ff5
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lib/ticket-timeline.tcl
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......@@ -25,11 +25,11 @@ set org_ticket_id $ticket_id
# Get everything about the ticket
db_1row ticket_info {
select *,
trunc(extract(epoch from (now() - t.ticket_creation_date))/60) as ticket_creation_minutes,
trunc(extract(epoch from (t.ticket_reaction_date - t.ticket_creation_date))/60) as ticket_reaction_minutes,
trunc(extract(epoch from (t.ticket_confirmation_date - t.ticket_creation_date))/60) as ticket_confirmation_minutes,
trunc(extract(epoch from (t.ticket_done_date - t.ticket_creation_date))/60) as ticket_done_minutes,
trunc(extract(epoch from (t.ticket_signoff_date - t.ticket_creation_date))/60) as ticket_signoff_minutes
coalesce(trunc(extract(epoch from (now() - t.ticket_creation_date))/60.0), 0.0) as ticket_creation_minutes,
coalesce(trunc(extract(epoch from (t.ticket_reaction_date - t.ticket_creation_date))/60.0), 0.0) as ticket_reaction_minutes,
coalesce(trunc(extract(epoch from (t.ticket_confirmation_date - t.ticket_creation_date))/60.0), 0.0) as ticket_confirmation_minutes,
coalesce(trunc(extract(epoch from (t.ticket_done_date - t.ticket_creation_date))/60.0), 0.0) as ticket_done_minutes,
coalesce(trunc(extract(epoch from (t.ticket_signoff_date - t.ticket_creation_date))/60.0), 0.0) as ticket_signoff_minutes
from im_tickets t,
im_projects p,
acs_objects o
......
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