Commits · b4-0-0-patches · project-open / intranet-helpdesk

27 Jan, 2011 3 commits
- - fixed issue with escalated tickets for Versia · b49c0148
  Frank Bergmann authored Jan 27, 2011
  
  b49c0148
- - Fixed Versia #2: Now closing forum topic · 87f0476d
  Frank Bergmann authored Jan 27, 2011
  
  87f0476d
- - updates from Versia · 6d4c8388
  Frank Bergmann authored Jan 27, 2011
  
  6d4c8388
26 Jan, 2011 3 commits
- - added "resolved" action · 954e7ae5
  Frank Bergmann authored Jan 26, 2011
  
  954e7ae5
- - renamed status constant · e57ab7fd
  Frank Bergmann authored Jan 26, 2011
  
  e57ab7fd
- - removed debugging code · bf1a8912
  Frank Bergmann authored Jan 26, 2011
  
  bf1a8912
25 Jan, 2011 1 commit
- - fixed issue from Klaus with uninitialized variable · ea956b28
  Frank Bergmann authored Jan 25, 2011
  
  ea956b28
18 Jan, 2011 3 commits
- - moved printer_friendly display functionality from Edit-Button to link · 6c2ab68b
  Frank Bergmann authored Jan 18, 2011
  
  6c2ab68b
- - implemented "Close Escalated Tickets" · 172ee58f
  Frank Bergmann authored Jan 18, 2011
  
  172ee58f
- - implemented escalation process · 2e0c9e4f
  Frank Bergmann authored Jan 18, 2011
  
  2e0c9e4f
17 Jan, 2011 1 commit
- - added creator field to filter tickets · f10f32fb
  Frank Bergmann authored Jan 17, 2011
  
  f10f32fb
14 Jan, 2011 3 commits
- - fixed issues of new callback $object_type_form_fill · 89c9e741
  Frank Bergmann authored Jan 14, 2011
  
  89c9e741
- - Advancing with Versia list of tasks: · 19dd5efe
  Frank Bergmann authored Jan 14, 2011
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- Implemented VIP? field to appear in the ticket user information
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  19dd5efe
- - implemented printer-friently display for tickets · 05051eca
  Frank Bergmann authored Jan 14, 2011
  
  05051eca
31 Dec, 2010 2 commits
- - fixed re-open action: Now also re-opening the underlying im_project · 2ab9135d
  Frank Bergmann authored Dec 31, 2010
  
  2ab9135d
- - fixed issue with bulk close action · 8703b424
  Frank Bergmann authored Dec 31, 2010
  
  8703b424
08 Dec, 2010 1 commit
- - added callbacks to im_audit procedure. · 3fe030c2
  Frank Bergmann authored Dec 08, 2010
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- added a number of im_audit calls to various pages updating objects
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  3fe030c2
02 Dec, 2010 3 commits
- - Implementing SLA management · 8036e28f
  Frank Bergmann authored Dec 02, 2010
  
  8036e28f
- - implementing SLA management · cac3244f
  Frank Bergmann authored Dec 02, 2010
  
  cac3244f
- - addded reporting-tickets menu for reporting · 5de35c5a
  Frank Bergmann authored Dec 02, 2010
  
  5de35c5a
01 Dec, 2010 1 commit
- - added check for im_ticket.ticket_assignee_id assignment to groups instead of users · 23389161
  Frank Bergmann authored Dec 01, 2010
  
  23389161
30 Nov, 2010 1 commit
- - implementing Versia Peregrine features · 1ec35c81
  Frank Bergmann authored Nov 30, 2010
  
  1ec35c81
14 Nov, 2010 1 commit

- Removing unnecessary debug messages · 4130eff8

Frank Bergmann authored Nov 14, 2010

- Implementing Versia SLA Management
- Restructured intranet-audit and moved EVM to intranet-earned-value-management

4130eff8

13 Nov, 2010 1 commit
- - Removed XoTCL files from product · 13a23c7e
  Frank Bergmann authored Nov 13, 2010
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- started implementing Versia ITSM extensions
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  13a23c7e
06 Nov, 2010 1 commit
- - using ticket_name and message for notifications · ddb4bbc9
  Frank Bergmann authored Nov 06, 2010
  
  ddb4bbc9
26 Oct, 2010 1 commit
- - fixed "Summary" tab of TicketViewPage · aa83ba3d
  Frank Bergmann authored Oct 26, 2010
  
  aa83ba3d
22 Oct, 2010 1 commit
- - Updated to V4.0 · 405666fe
  Frank Bergmann authored Oct 22, 2010
  
  405666fe
15 Oct, 2010 1 commit
- - updated version informatio to 3.5.0.0.0 · c01c3d35
  Frank Bergmann authored Oct 15, 2010
  
  c01c3d35
04 Oct, 2010 5 commits
- - started to work on a reasonable message to send · 7e84545a
  Frank Bergmann authored Oct 04, 2010
  
  7e84545a
- - fixed portlet component · 079c0a7d
  Frank Bergmann authored Oct 04, 2010
  
  079c0a7d
- - moved related-objects-component to intranet-core · 6306ae1c
  Frank Bergmann authored Oct 04, 2010
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- renamed associate* to related-objects-associate*
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  6306ae1c
- - beautified the related objects component · 7775838e
  Frank Bergmann authored Oct 04, 2010
  
  7775838e
- - finished delivery of notification emails · 7f3920d1
  Frank Bergmann authored Oct 04, 2010
  
  7f3920d1
02 Oct, 2010 1 commit
- - started to implement stakeholder notification · 244cfbee
  Frank Bergmann authored Oct 02, 2010
  
  244cfbee
01 Oct, 2010 4 commits
- - enhancing helpdesk · 92422774
  Frank Bergmann authored Oct 01, 2010
  
  92422774
- - updated version information · 82a58914
  Frank Bergmann authored Oct 01, 2010
  
  82a58914
- - redirecting to notifiy-stakeholders · bace63e2
  Frank Bergmann authored Oct 01, 2010
  
  bace63e2
- - disabled translation · dbbaa697
  Frank Bergmann authored Oct 01, 2010
  
  dbbaa697
30 Sep, 2010 2 commits
- - fixed error message if no object is selected · e17db4bf
  Frank Bergmann authored Sep 30, 2010
  
  e17db4bf
- - added DynfField variables as pass-through for the columns · 878e5bf2
  Frank Bergmann authored Sep 30, 2010
  
  878e5bf2