Commits · v4-0-4-0-0 · project-open / intranet-helpdesk

02 May, 2013 1 commit
- - Updated version info · 943b5c65
  Frank Bergmann authored May 02, 2013
  
  943b5c65
22 Apr, 2013 1 commit
- - Updated version information · 8bf8443c
  Frank Bergmann authored Apr 22, 2013
  
  8bf8443c
15 Mar, 2013 1 commit
- -- revert last commit, additional analysis is necessary · 7d24dfa7
  Frank Bergmann authored Mar 15, 2013
  
  7d24dfa7
14 Mar, 2013 1 commit
- -- catch "ticket not found" and return pretty err message to user · 0b86e50c
  Frank Bergmann authored Mar 14, 2013
  
  0b86e50c
13 Mar, 2013 1 commit
- - Fixed error with PostgreSQL 8.4 · 9bd137cd
  Frank Bergmann authored Mar 13, 2013
  
  9bd137cd
29 Jan, 2013 1 commit
- - Updated version information · 379a9f0b
  Frank Bergmann authored Jan 29, 2013
  
  379a9f0b
21 Jan, 2013 3 commits
- -- added dummy function im_ticket::notification::get_url to · fe0970a8
  Frank Bergmann authored Jan 21, 2013
```
   avoid err message when managing notifications
```
  fe0970a8
- -- added callback "im_ticket_after_create" · e1661fcd
  Frank Bergmann authored Jan 21, 2013
  
  e1661fcd
- -- implement callback "im_ticket_after_create" · f5e2555a
  Frank Bergmann authored Jan 21, 2013
  
  f5e2555a
16 Jan, 2013 1 commit
- - Disabled redirect in panel mode: · cef1e037
  Frank Bergmann authored Jan 16, 2013
```
  Commented out on Project, I guess I also comment out here
```
  cef1e037
10 Dec, 2012 1 commit
- - Installer: · c7f3f57c
  Frank Bergmann authored Dec 10, 2012
```
  Updated to V4.0.3.4.0
```
  c7f3f57c
16 Oct, 2012 1 commit
- - NaviServer patches · 6710b75d
  Frank Bergmann authored Oct 16, 2012
  
  6710b75d
15 Oct, 2012 1 commit
- - Created V4.0.3.3.0 · 476f58b4
  Frank Bergmann authored Oct 15, 2012
  
  476f58b4
01 Oct, 2012 1 commit
- -- removed redundant command · e23b3554
  Frank Bergmann authored Oct 01, 2012
  
  e23b3554
05 Sep, 2012 1 commit
- -- added 2nd order criteria "start_date" for main list · a80b0b08
  Frank Bergmann authored Sep 05, 2012
  
  a80b0b08
03 Sep, 2012 1 commit
- - Updated to V4.0.3.2.0 for Alpha2 · 0da6bfb8
  Frank Bergmann authored Sep 03, 2012
  
  0da6bfb8
04 Jul, 2012 1 commit
- -- fixed url, provide category for ticket prio (instead id) · 78a757b0
  Frank Bergmann authored Jul 04, 2012
  
  78a757b0
07 Jun, 2012 1 commit
- - Helpdesk: · 093c5497
  Frank Bergmann authored Jun 07, 2012
```
  Added audit hooks after modifying a ticket
```
  093c5497
24 May, 2012 2 commits
- -- added notification option: HelpdeskOwner · 0a733598
  Frank Bergmann authored May 24, 2012
  
  0a733598
- -- added new param 'HelpdeskOwner' · 7ef3b60a
  Frank Bergmann authored May 24, 2012
  
  7ef3b60a
22 May, 2012 2 commits
- -- v0.5 of "change ticket prio" · 0e1bb61c
  Frank Bergmann authored May 22, 2012
  
  0e1bb61c
- -- added change prio feature · 7b54d043
  Frank Bergmann authored May 22, 2012
  
  7b54d043
16 May, 2012 1 commit
- -- All (incl. client) should also be allowed to filter by status · 0f5e5f24
  Frank Bergmann authored May 16, 2012
  
  0f5e5f24
07 May, 2012 1 commit
- -- changed audit actions, · 9ba70ea4
  Frank Bergmann authored May 07, 2012
```
-- added sanity check: customer should not be able to delete or nuke ticket
```
  9ba70ea4
03 May, 2012 3 commits
- -- changed owner id of initial thread in ticket when creator is customer · 8e373f63
  Frank Bergmann authored May 03, 2012
```
-- for additional reasoning see source code
```
  8e373f63
- -- removed pre-setting of ticket name · 92e30253
  Frank Bergmann authored May 03, 2012
```
-- not necessary anymore, see further explanation in code
```
  92e30253
- -- Show ticket nr (project_id) in portlet header · a81e281e
  Frank Bergmann authored May 03, 2012
```
-- Provide clear identifier when communicate with clients about ticket
```
  a81e281e
30 Apr, 2012 2 commits
- - Helpdesk: · 26053122
  Frank Bergmann authored Apr 30, 2012
```
  Added a scheduled procedure for the SourceForge Bug-Tracker sweeper
```
  26053122
- - Helpdesk: · 320e9d67
  Frank Bergmann authored Apr 30, 2012
```
  Added a RSS import script for SourceForge trackers
```
  320e9d67
29 Mar, 2012 1 commit
- - Updated version information · 7e3c55df
  Frank Bergmann authored Mar 29, 2012
  
  7e3c55df
23 Mar, 2012 1 commit
- - Fixed CSS style · 61caf556
  Frank Bergmann authored Mar 23, 2012
  
  61caf556
22 Mar, 2012 1 commit
- -- change default setting for sidebar filter mine/my queue for customers · 3ff36554
  Frank Bergmann authored Mar 22, 2012
```
-- probplem was that customers would get an empty list because default setting was 'My queue'
```
  3ff36554
10 Feb, 2012 1 commit
- - V4.0.3.0.0: · 014d6d3c
  Frank Bergmann authored Feb 10, 2012
```
  Updated to OpenACS 5.7
```
  014d6d3c
17 Jan, 2012 2 commits
- - POP3 Interface: · 71fdb8c0
  Frank Bergmann authored Jan 17, 2012
```
  Improved default parameter settings
```
  71fdb8c0
- -- removed wrong constraint table im_tickets · 03186e70
  Frank Bergmann authored Jan 17, 2012
  
  03186e70
13 Dec, 2011 1 commit
- - Fixed audit action · c5b271fe
  Frank Bergmann authored Dec 13, 2011
  
  c5b271fe
25 Nov, 2011 1 commit
- -- removed constraint (was used twice and is not required) · 6a22164e
  Frank Bergmann authored Nov 25, 2011
  
  6a22164e
09 Nov, 2011 1 commit
- - Helpdesk: · 126a9664
  Frank Bergmann authored Nov 09, 2011
```
  Fixed on-the fly creation of a new SLA
```
  126a9664
17 Oct, 2011 1 commit
- - Helpdesk: · ea7b4b5f
  Frank Bergmann authored Oct 17, 2011
```
  Added audit logs to ticket actions
```
  ea7b4b5f
12 Oct, 2011 1 commit

Frank Bergmann authored Oct 12, 2011

  Users with permissions "view_projects_all" can now log
  tickets on any SLA in the system.

5708f980