- 23 May, 2014 1 commit
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Frank Bergmann authored
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- 22 May, 2014 2 commits
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Frank Bergmann authored
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Frank Bergmann authored
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- 09 May, 2014 1 commit
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Frank Bergmann authored
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- 22 Apr, 2014 1 commit
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Frank Bergmann authored
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- 14 Mar, 2014 1 commit
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Frank Bergmann authored
Fixed issue with not showing SLA
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- 16 Jan, 2014 1 commit
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Frank Bergmann authored
-- autoassign customer contacts of SLA to ticket based on parameter AutoAssignCustomerMembersOfSLAToTicket
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- 09 Dec, 2013 1 commit
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Frank Bergmann authored
Added a dynamic report that shows the number of closed tickets per day for the last 30 days
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- 25 Nov, 2013 1 commit
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Frank Bergmann authored
-- fixed bug related to auto-assignment of employees to ticket when they are member of the SLA project
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- 22 Nov, 2013 1 commit
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Frank Bergmann authored
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- 21 Nov, 2013 1 commit
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Frank Bergmann authored
Default value used to be "queue" which did not show any tickets when customer was accessing the system
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- 15 Nov, 2013 6 commits
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Frank Bergmann authored
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Frank Bergmann authored
Otherwise he's allowed to edit all forum threads
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Frank Bergmann authored
-- removed biz_object_rel from ticket to customer if customer created ticket otherwise customer is able to edit all forum threads in the ticket
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Frank Bergmann authored
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Frank Bergmann authored
No if only one sla exists, it becomes the default sla THis covers most customer interactions w/ the helpdesk ToDo: Check behaviour: Clcick on link "Create new ticket" with no SLA selected
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Frank Bergmann authored
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- 14 Nov, 2013 1 commit
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Frank Bergmann authored
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- 12 Nov, 2013 3 commits
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Frank Bergmann authored
Customer contacts can now "see" all tickets of their company
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Frank Bergmann authored
Fixed ticket_sla_id in "New Ticket", so that new tickets will end up in the same SLA as the one just observed
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Frank Bergmann authored
Creating new tickets now in same SLA as selected
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- 07 Nov, 2013 1 commit
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Frank Bergmann authored
Exported English
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- 06 Nov, 2013 2 commits
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Frank Bergmann authored
Fixed English and German translation
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Frank Bergmann authored
Exported strings from SL
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- 05 Nov, 2013 1 commit
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Frank Bergmann authored
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- 18 Oct, 2013 1 commit
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Frank Bergmann authored
Now setting the SLA of the new_ticket ad_form by default to the selected SLA
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- 08 Oct, 2013 4 commits
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Frank Bergmann authored
Fixed notification
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Frank Bergmann authored
Fixed ticket notification
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Frank Bergmann authored
Notification
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Frank Bergmann authored
Updated action message template
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- 20 Sep, 2013 1 commit
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Frank Bergmann authored
Removed duplicate callback
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- 19 Sep, 2013 3 commits
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Frank Bergmann authored
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Frank Bergmann authored
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Frank Bergmann authored
Fixed l10n
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- 13 Sep, 2013 3 commits
- 12 Sep, 2013 2 commits
- 20 Aug, 2013 1 commit
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Frank Bergmann authored
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