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intranet-sla-management
Commit fe573d38 authored by Frank Bergmann's avatar Frank Bergmann
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- SLA Management: 

  Re-enabling resolution time calculation sweeper and
  closed tickets sweeper
parent b89cca5a
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tcl/intranet-sla-management-init.tcl
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...@@ -14,9 +14,9 @@ nsv_set intranet_sla_management sweeper_p 0 ...@@ -14,9 +14,9 @@ nsv_set intranet_sla_management sweeper_p 0
# Re-calculate the "solution time" of open tickets every minute # Re-calculate the "solution time" of open tickets every minute
# ad_schedule_proc -thread t [parameter::get_from_package_key -package_key intranet-sla-management -parameter SLASolutionTimeSweeperInterval -default 59] im_sla_ticket_solution_time_sweeper ad_schedule_proc -thread t [parameter::get_from_package_key -package_key intranet-sla-management -parameter SLASolutionTimeSweeperInterval -default 59] im_sla_ticket_solution_time_sweeper
# Close all tickets that are in status "resolved" for more then a certain period # Close all tickets that are in status "resolved" for more then a certain period
# ad_schedule_proc -thread t [parameter::get_from_package_key -package_key intranet-sla-management -parameter CloseResolvedTicketsSweeperInterval -default 179] im_sla_ticket_close_resolved_tickets_sweeper ad_schedule_proc -thread t [parameter::get_from_package_key -package_key intranet-sla-management -parameter CloseResolvedTicketsSweeperInterval -default 179] im_sla_ticket_close_resolved_tickets_sweeper
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