Added debug

  Fixed multiple calculation of tickets per SLA

  Added debug <h1>

  Added a filter by ticket type

  - Excluding customer approval from advancing
  - Inluding "rejected" as an "open" state (where the
    clock continues to run)

  Fixed formatting issue

  Added level_of_detail, number formatting and medians per SLA

  Fixed sweeper calculation

  Fixed debugging option to run the sweeper for a single ticket

  Eliminating groups without resolution time

  Fixed issue with sweeper

  Fixing sweeper

  Fixing sweeper

  Fixed issue running in the background

  Fixed error of the sweeper when running in the background

  Fixing issue with running in background

  Improved error handling

  Added the resolution time report to the reporting menu

  Added size limit to fields

  Fixed issues with dynfields

  Created new report to show resolution time per ticket

  working on resolution time per queue

  Re-enabling resolution time calculation sweeper and
  closed tickets sweeper

  Partially finished selecting out resolution time per group

  - Re-enabled semaphore in order to avoid more then one calculation
    in parallel.
  - Fixed calculation of resolution time.
    Service hours of the last day of the lifecycle were not included.

  Added delete action

  Disabled the "SLAs" menu

  Skipping tickets with empty creation_date from calculating the resolution time

  Introduced a limit to calculating resolution time

  Temporarily disabled calculating the ticket resolution time