- 10 Feb, 2012 1 commit
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Frank Bergmann authored
Updated to OpenACS 5.7
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- 24 Jan, 2012 1 commit
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Frank Bergmann authored
Fixed merge conflict
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- 30 Dec, 2011 1 commit
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Frank Bergmann authored
Wrapped ns_log Notice in check for debug_p to avoid cpu overload
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- 19 Dec, 2011 1 commit
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Frank Bergmann authored
Fixed code to allow more then one group with time exception
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- 16 Dec, 2011 2 commits
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Frank Bergmann authored
Limit of queue's working time now working
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Frank Bergmann authored
Added code to reduce hours for a specific group
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- 15 Dec, 2011 1 commit
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Frank Bergmann authored
Beautified the code, no functional changes
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- 02 Nov, 2011 2 commits
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Frank Bergmann authored
Added intervals, but not showing them on the screen
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Frank Bergmann authored
First report version
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- 19 Oct, 2011 11 commits
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Frank Bergmann authored
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Frank Bergmann authored
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Frank Bergmann authored
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Frank Bergmann authored
Now showing hours
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Frank Bergmann authored
Fixed issue with tickets per SLA
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Frank Bergmann authored
Added debug
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Frank Bergmann authored
Fixed multiple calculation of tickets per SLA
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Frank Bergmann authored
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Frank Bergmann authored
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Frank Bergmann authored
Added debug <h1>
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Frank Bergmann authored
Added a filter by ticket type
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- 18 Oct, 2011 6 commits
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Frank Bergmann authored
- Excluding customer approval from advancing - Inluding "rejected" as an "open" state (where the clock continues to run)
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Frank Bergmann authored
Fixed formatting issue
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Frank Bergmann authored
Added level_of_detail, number formatting and medians per SLA
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Frank Bergmann authored
Fixed sweeper calculation
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Frank Bergmann authored
Fixed debugging option to run the sweeper for a single ticket
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Frank Bergmann authored
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- 17 Oct, 2011 3 commits
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Frank Bergmann authored
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Frank Bergmann authored
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Frank Bergmann authored
Eliminating groups without resolution time
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- 14 Oct, 2011 7 commits
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Frank Bergmann authored
Fixed issue with sweeper
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Frank Bergmann authored
Fixing sweeper
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Frank Bergmann authored
Fixing sweeper
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Frank Bergmann authored
Fixed issue running in the background
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Frank Bergmann authored
Fixed error of the sweeper when running in the background
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Frank Bergmann authored
Fixing issue with running in background
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Frank Bergmann authored
Improved error handling
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- 13 Oct, 2011 4 commits
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Frank Bergmann authored
Added the resolution time report to the reporting menu
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Frank Bergmann authored
Added size limit to fields
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Frank Bergmann authored
Fixed issues with dynfields
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Frank Bergmann authored
Created new report to show resolution time per ticket
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