1. 19 Nov, 2015 1 commit
  2. 18 Nov, 2015 1 commit
  3. 17 Nov, 2015 2 commits
  4. 30 Oct, 2015 2 commits
    • jago's avatar
      - Helpdesk: · 948f48d2
      jago authored
        New parameter "TreatCustomerMembersAsSLAMembersP"
        that checks if customer's contacts can see access
        all SLAs of the customer
      948f48d2
    • jago's avatar
      - Helpdesk: · 61d84125
      jago authored
        SLA Accessability is not controlled by view_projects_all anymore.
        Instead, the criterium includes membership of the SLA or
        membership of the SLA's customer with the parameter
        TreatCustomerMembersAsSLAMembersP
      61d84125
  5. 26 Oct, 2015 1 commit
  6. 16 Oct, 2015 2 commits
    • jago's avatar
      - Helpdesk: · 9834ed4b
      jago authored
        Fixed order_by_clause logic, so that order_by_clause
        configurations in the im_view_column overwrite the
        default order_by_clause
      9834ed4b
    • jago's avatar
      - Ticket-age-per-queue: · 12d1486d
      jago authored
        Now showing only categories of open tickets
      12d1486d
  7. 21 Sep, 2015 1 commit
    • jago's avatar
      - Helpdesk: · ceb23b28
      jago authored
        Added an update of the im_project.project_status_id field
        when updating a ticket status via the "Edit" function
      ceb23b28
  8. 18 Sep, 2015 2 commits
    • Frank Bergmann's avatar
      - Helpdesk: · 3acf7d68
      Frank Bergmann authored
        - Modified the two aging diagrams
        - Delayed chart display in order to improve
          page performance
      3acf7d68
    • Frank Bergmann's avatar
      - Helpdesk: · 0ee32ad1
      Frank Bergmann authored
        Moved portlets into a separate create-file
        so they can be executed/debugged separately
      0ee32ad1
  9. 17 Sep, 2015 3 commits
    • Frank Bergmann's avatar
      - Ticket Aging: · b16b4cdc
      Frank Bergmann authored
        Changed structure to use StoreCoordinator
      b16b4cdc
    • Frank Bergmann's avatar
      - Helpdesk: · cabf10c1
      Frank Bergmann authored
        - Fixed display of widgets in non-SLA projects
        - Improved upgrade script
      cabf10c1
    • jago's avatar
      - Helpdesk: · 125549b9
      jago authored
        Removed "Cancel" button from TicketNewPage:
        Cancel showed inconsistent return_url behavior,
        it can't go back easily, so it's probably the
        cleanest solution to remove it entirely.
      125549b9
  10. 07 Sep, 2015 1 commit
  11. 03 Sep, 2015 1 commit
  12. 02 Sep, 2015 2 commits
  13. 31 Aug, 2015 3 commits
  14. 26 Aug, 2015 4 commits
  15. 25 Aug, 2015 2 commits
    • Frank Bergmann's avatar
      - Helpdesk: · 7d1e9c1a
      Frank Bergmann authored
        Added a 2nd option to show departments or queues
      7d1e9c1a
    • Frank Bergmann's avatar
      - Helpdesk: · a0294866
      Frank Bergmann authored
        - Now show/hide of legend
        - Toggeling between age/number of tickets works
      a0294866
  16. 24 Aug, 2015 2 commits
  17. 17 Jul, 2015 2 commits
  18. 16 Jul, 2015 1 commit
  19. 12 Jun, 2015 1 commit
  20. 10 Jun, 2015 2 commits
    • Frank Bergmann's avatar
      - Helpdesk: · 80724e64
      Frank Bergmann authored
        Fixed ticket permissions - members of the SLA or the customer
        can now read all tickets below
      80724e64
    • Frank Bergmann's avatar
      - REST: · 94da3949
      Frank Bergmann authored
        Fixed tricky permission issue in im_ticket_permission_read_sql
        that granted members of one ticket the right to see all tickets
        in the system
      94da3949
  21. 08 Jun, 2015 1 commit
  22. 22 May, 2015 1 commit
    • Frank Bergmann's avatar
      - Tickets: · 18947c52
      Frank Bergmann authored
        Added custom SQL selectors from index.tcl page to new.tcl page
      18947c52
  23. 19 May, 2015 1 commit
  24. 29 Apr, 2015 1 commit
    • Frank Bergmann's avatar
      - Helpdesk: · 55eeb16d
      Frank Bergmann authored
        Calculating the list of customer contacts
        based on SLA and customer members including
        now groups
      55eeb16d