- 19 Nov, 2015 1 commit
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Frank Bergmann authored
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- 18 Nov, 2015 1 commit
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Frank Bergmann authored
- replaces ad_export_vars with export_vars
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- 17 Nov, 2015 2 commits
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Frank Bergmann authored
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Frank Bergmann authored
- Added workflow updates in order to eliminate "modify" as the first transition in a WF
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- 30 Oct, 2015 2 commits
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jago authored
New parameter "TreatCustomerMembersAsSLAMembersP" that checks if customer's contacts can see access all SLAs of the customer
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jago authored
SLA Accessability is not controlled by view_projects_all anymore. Instead, the criterium includes membership of the SLA or membership of the SLA's customer with the parameter TreatCustomerMembersAsSLAMembersP
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- 26 Oct, 2015 1 commit
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Frank Bergmann authored
- Hidden the "Help" toggle button
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- 16 Oct, 2015 2 commits
- 21 Sep, 2015 1 commit
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jago authored
Added an update of the im_project.project_status_id field when updating a ticket status via the "Edit" function
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- 18 Sep, 2015 2 commits
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Frank Bergmann authored
- Modified the two aging diagrams - Delayed chart display in order to improve page performance
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Frank Bergmann authored
Moved portlets into a separate create-file so they can be executed/debugged separately
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- 17 Sep, 2015 3 commits
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Frank Bergmann authored
Changed structure to use StoreCoordinator
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Frank Bergmann authored
- Fixed display of widgets in non-SLA projects - Improved upgrade script
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jago authored
Removed "Cancel" button from TicketNewPage: Cancel showed inconsistent return_url behavior, it can't go back easily, so it's probably the cleanest solution to remove it entirely.
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- 07 Sep, 2015 1 commit
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Frank Bergmann authored
- Changed layout - Changed sizing
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- 03 Sep, 2015 1 commit
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Frank Bergmann authored
Showing now statistics per department
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- 02 Sep, 2015 2 commits
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Frank Bergmann authored
Added a default -limit 10
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Frank Bergmann authored
Added parameters to ticket aging and number widgets
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- 31 Aug, 2015 3 commits
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Frank Bergmann authored
Working on aging histogram
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Frank Bergmann authored
Improved Ticket Age & Queue adding clickable bars.
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Frank Bergmann authored
Added "null" conditions for ticket_queue_id and ticket_dept_id
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- 26 Aug, 2015 4 commits
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jago authored
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jago authored
Ticket-by-customer-dept
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Frank Bergmann authored
- Now skips "configuring" the widget until it has been rendered - Added "boxready" even to configure the widget after it has been rendered for the first time.
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Frank Bergmann authored
- Now with persistent state - Moved currentUserId() function from PreferenceStateProvider to Utilities
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- 25 Aug, 2015 2 commits
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Frank Bergmann authored
Added a 2nd option to show departments or queues
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Frank Bergmann authored
- Now show/hide of legend - Toggeling between age/number of tickets works
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- 24 Aug, 2015 2 commits
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Frank Bergmann authored
Now allows to choose number vs. age
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Frank Bergmann authored
Added new ticket number per queue widget
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- 17 Jul, 2015 2 commits
- 16 Jul, 2015 1 commit
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Frank Bergmann authored
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- 12 Jun, 2015 1 commit
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Frank Bergmann authored
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- 10 Jun, 2015 2 commits
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Frank Bergmann authored
Fixed ticket permissions - members of the SLA or the customer can now read all tickets below
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Frank Bergmann authored
Fixed tricky permission issue in im_ticket_permission_read_sql that granted members of one ticket the right to see all tickets in the system
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- 08 Jun, 2015 1 commit
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Frank Bergmann authored
Optimized performance for large number of tickets
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- 22 May, 2015 1 commit
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Frank Bergmann authored
Added custom SQL selectors from index.tcl page to new.tcl page
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- 19 May, 2015 1 commit
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Frank Bergmann authored
Fixed customer_contact_id_ajax
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- 29 Apr, 2015 1 commit
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Frank Bergmann authored
Calculating the list of customer contacts based on SLA and customer members including now groups
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